Support

Support is part of the product, not an afterthought.

The MVP already has the right support surfaces in place: account recovery through the dashboard, announcements from the API, and a clean public page where contact and FAQ details can keep growing.

Account help

Use the dashboard to review subscription state, revoke older devices, and confirm that your three-day trial is active.

Connection guidance

The first support surface focuses on login, device registration, and node selection issues so users can recover quickly without waiting on manual help.

Release updates

Announcements from the API already flow into the user dashboard, giving us a lightweight channel for maintenance notes and rollout guidance.

Quick answers

What should I do if I hit the device limit?

Open the account dashboard, revoke an older device, and register the new one again. The MVP keeps this entirely self-service.

Can I start with the free trial before choosing a plan?

Yes. New accounts can activate a single three-day trial directly from the dashboard before committing to a subscription.

Where will direct support contact details appear?

This page is already reserved as the public support hub, so final email or ticketing details can be added without changing the site structure.